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Category - FAQs

Frequently Asked Questions (FAQs). Within this section, you will discover valuable information pertaining to setting up new accounts, check uploads, delivery procedures, and various other inquiries.

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Am I susceptible to check fraud using Checkflo?
Checkflo reduces your exposure to check fraud by using the most advanced security features available on the market
Formatting Long Tracking Numbers in MS Excel
Step by step guide on how to display data from CSV file in MS Excel correctly for long USPS or FedEx tracking numbers .
How long do checks take to be delivered?
Check batches received before 1pm EST will be mailed the same day they’re submitted, delivery times depend on service selected
How long does it take to set up my account?
Checkflo's account verification/set up process is streamlined and every account goes through our fraud department for risk assessment
How to Create a Checkflo Online Business Account
Step by step guide on how to create a Business Account and Print Bank Checks in Checkflo app.
How to set or reset Lock Key for Signing Officer Payment Approvals
Step by step guide on how Signing Officer can set / reset / retrieve a Lock Key for batch approval on the Checkflo platform.
How to Upload Batch Check Payments Using a CSV File
Comprehensive Guide to Uploading and Dispatching Check Payments with the Checkflo App
How to view copy of a printed check
Step by step guide on how to view a copy of a check that was already processed on the Checkflo platform
Laser Three-Fold Checks
What exactly is Laser Three-Fold check? Laser Three-Fold check is a specialized bank check document designed for mailing purposes printed and inserted into an envelope.
Pressure Seal Checks
What exactly is pressure seal check? Pressure seal check is a specialized bank check document designed for mailing purposes without the use of envelopes - one-piece self-mailer.
Signing Officer Approvals FAQ
The Signing Officer Approvals feature adds an extra security layer to prevent mistakenly submitted payment batches or to ensure double-checking before the batch is sent to the printing queue.
What is TeleCheck and why does Checkflo use it?
Checkflo uses TeleCheck for risk and compliance purposes before approving a merchant on the platform
What types of check paper are available?
Discover Checkflo’s secure and efficient Laser Three-Fold and Pressure Seal checks. Learn more about our check paper options for your business needs.
Where are all the checks mailed from?
All checks are processed, printed and mailed from our headquarters in Montreal, Quebec.
Why does Checkflo need my account & routing information?
Checkflo doesn’t full the funds from your bank account! We simply print your banking details on the check and mail them on your behalf